This site is intended only for healthcare professionals resident in the United Kingdom

Information relating to specific disease areas aligned to Pfizer’s portfolio and other resources designed for Pfizer medicines.

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Information on how to access Genotropin® (somatropin, rbe) prescribing information and adverse event reporting can be found at the bottom of the page.

Homecare delivery and nursing support services

Pfizer provides you and your patients with a wide range of ongoing patient and clinical support at every stage of treatment with Genotropin. 

The services offered are in line with the NICE Medicine’s Adherence Guideline 20091 and include:

  • Convenient, patient-centred product delivery and support for patients
  • Adherence monitoring facility, allowing for intervention where necessary to optimise outcomes and minimise waste.
  • Prescription management to ensure continuity of product supply and save nurses’ time.

Homecare delivery of Genotropin

Our service delivers your patients’ Genotropin where they want, when they want it.
Pfizer offers a free and flexible home delivery service of Genotropin to patients, ensuring patients have continuity of access to their treatment. This service is focused on adherence and making your patients life with growth hormone therapy as easy as possible.

Please contact the Pfizer freephone helpline on 0800 521249 for more information on this service.

Nursing support

When starting Genotropin treatment in a new patient, Pfizer’s Home Nurse Service provides in-home device training by trained nurses.

Standard Services

  • Injection technique training (unlimited)
  • Telephone calls to conduct stock checks (unlimited)

Please contact the Pfizer freephone helpline on 0800 521249 for more information on this service.

Enhanced Services

  • Telephone calls to transition patients
  • Nurse clinic attendance at the hospital (1/2 day)
  • Bespoke service plans (e.g. blood tests, disease activity monitoring)

Enhanced services should be agreed locally with Pfizer. For more information please contact the Genotropin Nursing Support team by email at [email protected]

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NICE technology appraisal guidance

Find out more about NICE’s technology appraisals on the use of somatropin

Find out more

Endocrine helpline 

Our dedicated nurse team are on hand to support patients being treated with Genotropin and healthcare professionals who have Genotropin patients

Contact the team

PP-GEN-GBR-0753. March 2021

Starter kits

A choice of personalised starter kits is available to child and adult Genotropin patients to make sure they get off to a good start with their treatment

Find out more

The Genotropin Delivery portfolio

Learn more about the 3 devices available for Genotropin patients

Learn more

Adverse events should be reported. Reporting forms and information can be found at www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in Google Play or Apple App Store

Adverse events should also be reported to Pfizer Medical Information on 01304 616161

For UK Healthcare Professionals*

These pages are not intended for patients or for members of the general public. The healthcare professional web pages contain promotional content.

I confirm that I am a healthcare professional* resident in the United Kingdom.

If you select 'No', you will be redirected to Pfizer.co.uk where you will be able to access reference information on Pfizer's prescription medicines.

*The ABPI Code definition for healthcare professional is members of the medical, dental, pharmacy and nursing professionals and any other persons who in the course of their professional activities may administer, prescribe, purchase, recommend or supply a medicine.

PP-PFE-GBR-2688. December 2020

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