This site contains promotional information intended only for healthcare professionals resident in the United Kingdom
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Information relating to specific disease areas aligned to Pfizer’s portfolio and other resources designed for Pfizer medicines.

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Prescribing Information for NGENLA▼(somatrogon) can be found here. Prescribing Information for Genotropin (somatropin) can be found here. Adverse event reporting information can be found at the bottom of the page.


How to get in touch 

Contacting your regional representative

​​​​​​​Click the blue icon which can be found in the bottom right corner of your webpage throughout the https://www.pfizerpro.co.uk/medicine/ngenla 
site. This is the 'Virtual Assistant' feature.

The feature presents a number of FAQs, including:

​​​​​​​'Need to contact your Pfizer Promotional Colleague?'

​​​​​​​By selecting this option and following a short registration process, you will be put in touch with the appropriate Pfizer representative, who can address any queries or schedule a meeting.
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Contacting the Helpline

Healthcare ProfessionalsThe service can support clinicians in ordering starter kits for patients starting on NGENLA.

Patients: Our dedicated nurse team are available to help your patients with queries on device, distribution or patient support requirements. If our team is unable to deal with the query themselves they will connect your patient to the right person to answer their questions.

Click here for more information about the Endocrine Helpline.


Call: 0800 521249
Email: [email protected]
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Access the document to support initiation of NGENLA.​​​​​​ 

Formulary pack

Access PIP Codes and key details on how to order NGENLA for your patients.

Ordering Information


PP-NGE-GBR-0060. May 2022

Find out how the Endocrine Helpline can support both you and your patients. 

Endocrine Helpline

For UK Healthcare Professionals*

These pages are not intended for patients or for members of the general public. The healthcare professional web pages contain promotional content.

I confirm that I am a healthcare professional* resident in the United Kingdom.

If you select 'No', you will be redirected to Pfizer.co.uk where you will be able to access reference information on Pfizer's prescription medicines.

*The ABPI Code definition for healthcare professional is members of the medical, dental, pharmacy and nursing professionals and any other persons who in the course of their professional activities may administer, prescribe, purchase, recommend or supply a medicine.

PP-PFE-GBR-3863. November 2021

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