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AboutEfficacy & SafetyDosingDosingInitiating NGENLADosing & StorageDevice DemonstrationOrdering InformationSupport & ResourcesSupport & ResourcesStarter Kits
 
Endocrine HelplineHomecare
 
Formulary PackShared Care Guide TemplateContact UsNICE RecommendationNgenla Patient Case Studies
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Prescribing Information for NGENLA▼(somatrogon) can be found here. Prescribing Information for Genotropin (somatropin) can be found here. Adverse event reporting information can be found at the bottom of the page.

HOMECAREHomecare delivery and nursing support services

Pfizer provides you and your patients with a wide range of ongoing patient and clinical support at every stage of treatment with NGENLA.  

The services offered include:

• Dispensing and delivery
• Injection technique training
• Patient support calls 

Homecare delivery of NGENLA

Pfizer offers a free and flexible home delivery service of NGENLA to patients, ensuring patients have continuity of access to their treatment. 

Please contact the Pfizer freephone helpline on 0800 521249 for more information on this service.

Nursing support

When starting NGENLA treatment in a new patient, Pfizer’s Home Nurse Service provides in-home device training by trained nurses.

If a patient’s dose is split across 2 pens, we can offer a phone call the day before administration to offer support to the caregiver. This is available for the first 3 split doses following each prescription change.

Standard Services

• Injection technique training (unlimited)
• Telephone calls to conduct stock checks (unlimited)

Please contact the Pfizer freephone helpline on 0800 521249 for more information on this service.

Explore more

The NGENLA team are here to support you with any queries. Find out how you can get in touch.

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Find out how the Endocrine Helpline can support both you and your patients.

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Find out information about the starter kits available to patients starting treatment with NGENLA.

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Adverse events should be reported. Reporting forms and information can be found at www.mhra.gov.uk/yellowcard or search 

for MHRA Yellow Card in Google Play or Apple App Store

 

Adverse events should also be reported to Pfizer Medical Information on 01304 616161

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